The default PIN is 1234. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads,. BT Complete Wi-Fi – Performance. Important! There are two kinds of PIN for BT TV. You’ll be asked if you want to Activate Parental Controls, select OK. Your payment PIN can be used to. screen time online . ThatÕs why we include BT Parental Controls free with all our broadband packages. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. If the MAC address is changed, then there would be no connection. Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Pay nothing until Spring 2024. Yes, you can use any third party router with BT broadband. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Our network reaches over 99% of the UK, so we've got you covered. . Parental control apps are no use what so ever. Hub firmware version is v0. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Unfortunately there is. BT Virus Protect works on compatible PC/MACs. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. They remain OFF. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Use your parental control PIN to control access to programmes with an age rating. The parental controls set for your Broadband Backup may be different to those on your normal hub. 99. Hi KevinW, The business hub doesn't have any access/parental controls like the BT Homehub does. 168. With BT access controls you can manage how your device accesses the internet during certain times of the day. 5. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Then click on Configure. 5. 30K views 8 years ago. The Hub Manager is where you can change or view your Hub’s settings. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s laptops after bed time) and WPA2. Flexible and affordable sim only deals with no contract. The default PIN is 1234. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Check the instructions that came with your router for how to do. I'll bookmark this post and when I find out more information I will update this. Help & supportThanks , will give that a try and report back. There are a range of filters to choose from to block content and usage. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. In short, im with BT and I could not get access control to work on the so called Smart Hub. We know that children, particularly. 5. ThatÕs why we include BT Parental Controls free with all our broadband packages. Low on minutes, data or texts? Just add one of our bolt-ons. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. My BT broadband parental control is suddenly broken for more than 1 week now. The Parental Controls are slightly different in that you need to click. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. . on 11-05-2020 03:27 PM. Use your parental control PIN to control access to programmes with an age rating. Page 4: Getting Started A: Connecting by Wi-Fi? plug your aerial (blue and introduce you to your TV Box pack. Re: My BT App not showing Parental/Device controls in the app I was persuaded to upgrade my router to the latest Smart Hub 2. • Control your Kids internet access with touch of a button. Trouble is, I can't see. There are a range of filters to choose from to block. Seems a shame that the BT Parental Controls settings seem to make no difference. Select Control wi-fi access for your devices to manage your screen time online. Once activated, you will then be able to change your filter level to. Can anyone tell me how to overcome this as w. 2. I have restarted the Smart Hub but still does not work. Under General, tap Amazon Kids. BT Home Hub 5. Hi My Parental controls are set and active but do not block any sites on any devises in the house. From here you can: Set up a new PIN if you've forgotten yours. 3. RyanJames. 3. Press then go to (Settings) (at the top right of your screen) and select Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. The Account Holder needs to set up and maintain this service. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. For BT Access Control to work you need to switch it on. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. 2. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Learn how to get the best wi-fi performance at home >. Teenage son is still able to access sites blocked. You can get BT Parental Controls by accessing them through your My BT account. Sadly he has. . Type 192. Access control - Smart hub 2. Get started today. Choose apps to restrict. A site is being blocked incorrectly by BT Parental Controls. The ideal parental control companion. The main difference is that a Smart Router is able to automatically connect to the best possible WiFi signal, while a Smart Hub does not have this capability. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 254 into the address bar. Re: Parental Controls. If you change your settings, you’ll need to restart your handset. For example, you can control your children's internet use when you're not about. So, it can be hard to keep up. Re: Replacing Smart Hub 2 with an Asus router. @SteveoSteve. You can get BT Parental Controls by accessing them through your My BT account. (9,015) $59. Follow these easy steps to set up BT Parental Controls to block YouTube:WPS Unplug any existing broadband kit, then…. - talk to your family with two-way audio. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Coverage checker. My previous address with an. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. To manage your settings, you need to log on to your BT account online. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. BT Parental Controls is a network based solution designed to help parents protect their children online. 02. I have BT Fibre with Smart Hub 2. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. MAC randomisation is a common option on most modern devices, so that tends to defeat any form of applied restrictions. 12. BT broadband. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. By phone: call 1818 from the EE device you want to remove or apply parental controls to. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. It wasn't anything I could have done my end. By Sam Loveridge December 13, 2013 5:35 pm GMT. Click the Settings tab, at which point you’ll be asked to enter your admin password. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. Access Control on the new BT Smart Hub brookheather . However I kept waiting for it to come into effect and nothing. Block websites and apps: This is a way to protect your. Tap the wheel icon in the upper lefthand corner to open the device’s settings. The Light level blocks pornography, obscene or. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. 168. If it’s not use our hub light guide to get back online. ThatÕs why we include BT Parental Controls free with all our broadband packages. When I first started using the. Flexible and affordable sim only deals with no contract. They are easily over come and are device specific. If you delete your account – your settings will be lost. . We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Help & support2. 0 Ratings. Once activated, you will then be able to change your filter level to. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. Please try after 15 minutes. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. A scan will show all available SSIDs on the band that is currently in use. . BT Fibre broadband. 4. Once you save the change it can take up to half an hour for BT connect to your. Home phone including Digital Voice; BT Mobile; Email. Select the option to set up these controls and follow the on-screen prompts. Low on minutes, data or texts? Just add one of our bolt-ons. Thank you! All done, just need to figure out all the unknown devices on my network… assume they’re all the apple products as none of those areBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Home Broadband. They are easily over come and are device specific. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. . If you have FTTC, then you will need a VDSL modem/router. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. BT Parental Controls is a network based solution designed to help parents protect their children online. 5. The guarantee only applies when your Smart Hub 2. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Free parental controls can be installed on smartphones, tablets and laptops to keep your kids safe when using these devices. Set good, strong passwords where you are able. Its probably being blocked by parental controls or BT Web Protect. 35 BT Smart Controls | Support | Terms and Conditions | @ British Telecom 2023 BT Parental Controls doesn't inspect content returned from a site, it looks at the URL and the category it has been assigned to. Go to the WiFi Controls dashboard. Use a wired connection. It’s also important to consider installing anti-virus software and parental controls:HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. If you want to make any changes to the hub settings, you'll need the admin password. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT PlayerADSL/Copper broadband. Energized. Set up your card in minutes. You can adjust these settings in the mobile section of MyBT. I went through 3 of those and to no avail. So if anyone has a more elegant solution then. There are a range of filters to choose from to block content and usage. Explain why you are setting parental controls; to keep them safe. Distinguished Sage Mark as New; Bookmark; Subscribe;. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. BT Parental Controls help keep your children safe online. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. . 99/month. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. • Stop smart devices from sending traffic on internet (printers, etc). I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. Select Change admin password To change the admin password on your BT Smart Hub, start by opening a new web browser on a device connected to your Hub and type 192. Please try after 15 minutes. From the app, click More then select Your wi-fi network. I have followed all of the recommended advice from BT and the community forum. 168. All you need to know about your BT Business Smart Hub. Open a new web browser on a device connected to your Hub and type 192. 10-04-2021 11:58 PM. My trying to setup parental controls to limit my kids computer & phone usage. I'll send you a private message so you can get in touch and we'll be happy to help. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. This is actually faster for the console. We regularly release software upgrades for our Hubs. So I switched controls off for a while. 7 REPLIES 7. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. 4. You can change it at any time. Before you go ahead, check out our tips for improving your wi-fi at home >. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. Re: BT Hub Blocking Access to a Website. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Put the box into the original mailing bag and seal with the sealing strip. To check if your Content Controls are active at any time, just repeat steps 1-5. Bear in mind that MAC filtering will only work if the MAC address of the connected devices does not change. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. 1. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 5hrs trying to figure this out. . Circle is now part of Aura, the leader in family online safety. • Control your Kids internet access with touch of a button. 7. Back to Top. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. Search for proxy sites. Keith_Beddoe. 11ac. (7 pages) Switch BT smart hub User Manual. This is interfering with our Windows Server 2019 DHCP. If you report a fault with your broadband, we'll send you a Mini Hub straight away at no extra cost. Then select Lock on the menu. If you delete your account – your settings will be lost. Add devices using the add button and scan to locate the device (it must me on). . Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Click Change Settings next to BT Access Controls. Tab across to profile > Settings. BT Smart Hub Aerial cable (not supplied) HDMI cable 1 (connect to TV) Power supply cable (use power cable provided in box) 3 2A. If you delete your account – your settings will be lost. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. Scroll to Parental Controls. BT knows being able to browse the web safely is important, especially if you have children – and with our free BT Parental Controls,we help to keep them safe online. Its driving me up the wall, This is the second Smart Hub I've had and I only joined BT 4 days ago. It worked for my set up anyway. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. I am the account holder. 99. It's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. There are a range of filters to choose from to block content. Everything is going great but I can't set up BT Parental Controls or Web Protect. BT Smart Hub 2. Flexible and affordable sim only deals with no contract. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. You may want to keep your Mini Hub plugged in to make. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. (Make sure you’re connected to your home network. The new BT Smart Hub isn’t your run-of-the-mill ISP router offering. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. You have had too many unsuccessful attempts to login. There are two PINs: one for parental control and one for payments in BT Player. Bolt-ons. I have seen other posts with similar issues and have tried the solutions recommended. For new box owners on BT Broadband usi. If you are setting up a BT hub for the first time, it's very simple to set up parental controls. For example, you can control your children's internet use when you're not about. Our network reaches over 99% of the UK, so we've got you covered. And then risk losing the iPad completely. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Filter harmful sites and easily manage how much time they spend on apps like YouTube, Roblox, SnapChat and more. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Hi Dave, Mine is working now. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. Payment PIN help. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. 5. Having not used. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. Are you a business user?We’ll email or text you when your broadband is ready. Page 5 When you connect a device to your Hub for the first time, your web They’re on the back of your Hub. On/off light control BT Smart Hub. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. If you have more than one child, you can set up different parental controls for each child. The Smart Hub 2 router has improved Wi-Fi performance compared to the original Smart Hub. 4GHz or 5GHz band, depending on. Its probably being blocked by parental controls or BT Web Protect. Prices and terms subject to change during the contract term. 4GHz or 5GHz band, depending on. There are a range of filters to choose from to block. We would appreciate it if you could take a couple of. Try messaging Darren for help. BT Sport; Mobile Plusnet Mobile; Sim only deals. Bills & Packages; BT Groups. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. If you are not able to acce. They are easily over come and are device specific. Message 2 of 8 Re: Parental controls Go to solution @JHill . BT Fibre broadband. We regularly release software upgrades for our Hubs. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. Page 5 Whenever you connect a device to your Hub for the first time, your They’re on the back of your Hub. EE. ThanksBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. . Set time limits: This is a great way to make sure your kids aren’t spending too much time online. 3. The default PIN is 1234. . Let your kids browse online safely. 5. g. There are a range of filters to choose from to block content and usage. . 1. Select Control wi-fi access for your devices to manage your. . View and Download BT Mini Hub quick start quide online. TV Content including BT Sport. Go to the URL of a proxy site. . It’s easy to set up and manage, but included features. Cancel anytime. - BT Community. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. Here’s how you can set up a passkey for all purchases. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Add devices using the add button and scan to locate the device (it must me on). I am trying to override a blocked site but BT. Simply follow the steps below. . You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. Distinguished Sage Mark as New; Bookmark;. Learn about online safety. You may want to keep your Mini Hub plugged in to make. I have a brand new Smart Hub2 received this month after moving house. Prior to this they worked without fault. They work by stopping your device accessing 18-rated content on our network. BT Sport; Mobile Plusnet Mobile; Sim only deals. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. There are many differences between a Smart Router and a Smart Hub. . BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 6. Full Fibre 900 with Halo 3. Coverage checker. Home setup, Wi-Fi & network discussions. The Account Holder needs to set up and maintain this service. Log in to My BT with your BT ID. Tap Devices in the bottom menu bar. 168. Click on the device from the list. BT Parental Controls help keep your children safe online. Flexible and affordable sim only deals with no contract. The downside is that you'll have to modify the list each time you want to connect or block a new device. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. The Account Holder needs to set up and maintain this service. BT Sport; Mobile Plusnet Mobile; Sim only deals. 4 and 5 Ghz). I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. I'll send you a private message so you can get in touch and we'll be happy to help. Parental controls not working. The default PIN is 1234. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. Set up your Smart Hub Plus by following the instructions in the EE app. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Existing customer with a BT Hub. Find the best signal location in your house - this is often near a window. no longer works. Payment PIN help. How do I turn off Smart set up on my BT Hub? Click Save. Low on minutes, data or texts? Just add one of our bolt-ons. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. I The hub manager settings and MYBT settings are all correct and the settings do not work. Check BT Broadband status. Folks, Just joined BT and am disappointed by the Parental Controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. How to turn off BT Home Hub Smart Setup. You may want to keep your Mini Hub plugged in to make. I have restarted the Smart Hub but still does not work. Type 192. Can you confirm that is your BT Mobile parental controls that you are trying to turn on,. Ive had a long couple of weeks. Controls & Settings guide. Parental controls and PINs. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the.